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  • Jun Tariman 1:40 pm on June 16, 2012 Permalink  

    WELCOME to LiveHelp! 

    The LiveHelp! page of this blog welcomes every visitor who has something to share and has something to ask from the community. Please post here your tech problems and we’ll share it with others for its immediate resolution. Since i am placed under the limitation of this blog theme, please comment on any appropriate thread you’ve found in this page. Click “reply” on each topic if you want to start a thread or click reply directly under a comment to say something on a particular comment.

    As its name LiveHelp! implies, we respond as soon as you submit your post here.

    A valid email address is required to post a comment. You may also use your Facebook, Twitter or WordPress account to login and post comment.

    As a word of caution, please don’t use foul words and name-calling in your comments because i’m not going to tolerate it. Thank you very much–jun tariman.

    Back to iStoryang HaaayTek! home page.

     

  • Jun Tariman 3:09 pm on June 22, 2012 Permalink | Reply  

    BULLETIN 

    Please post here event announcements and Public Service Announcements related only to technology.I am glad to accommodate it here for the betterment of the tech-consuming public.Hit REPLY (upper right) to post an announcement or hit REPLY under a post/comment to answer a particular post.

     

    • leiivan 4:09 am on April 27, 2013 Permalink | Reply

      computer technician din ako!!! im glad to be here gusto ko ring makatulong sa laht ng laptop, desktop printers and other related to computers tutulong ako!!!

      Like

    • juntariman 4:48 pm on July 3, 2012 Permalink | Reply

      RAFFLE TIME: Globe Tattoo Stick


      Globe Tattoo Stick
      I’m raffling off a brand new Globe Tattoo Stick courtesy of Globe Telecom. How to join? Simply post your concern or issues you wanted to be addressed by this blog. Post it as a reply to any of the appropriate TOPIC listed @ the LiveHelp! section of this blog.

      This promo runs through the whole month of July 2012. Join now!

      Like

      • gil lumapas 6:04 am on July 5, 2012 Permalink | Reply

        Is it true na hinay ang mga usb modem bisag 4G na siya?

        Like

        • juntariman 6:11 am on July 5, 2012 Permalink | Reply

          Actually Gil, it would depend your location. Whatever network, the speed of the 3G modem depends upon the cell site in your location if it has the capacity to handle your connection. Be sure to have at least 3 bars of the signal reception to achieve 3G connection. For the 4G you’ve mention, which refers to the LTE technology, it’s not available yet in Cebu. The HSDPA we have experienced from the networks is considered 3.5G. I hope this explains.

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    • juntariman 3:11 pm on June 22, 2012 Permalink | Reply

      Attend the first ever “Kapamilya Tech-Forum” on Sunday/June 24, 2012 @ 2-4pm.Venue: ABS-CBN Lobby. Listen to “Pangutana” over DyAB1512 for details. Topics: consumer complaints on telecom services, blogging and social network marketing, cell phone and computer problems. Panelists: NTC, Smart, Globe, Blogging & Social Media Expert, and cell phone-laptop technician. Have a chance to bring home a giveaway from this blog’s sponsors like Nokia cell phones & other cell phones, Sony Ericsson jackets, and other items.

      Like

  • Jun Tariman 2:40 pm on June 16, 2012 Permalink | Reply  

    GENERAL DISCUSSION 

    Please post here questions and assistance needed which are not found in the listed categories. Hit REPLY (upper right) to start a topic or hit REPLY under a comment to answer a particular post.

     

  • Jun Tariman 2:39 pm on June 16, 2012 Permalink | Reply  

    INTERNET 

    Please post here questions and assistance needed related to the internet including issues about browsers. Hit REPLY (upper right) to start a topic or hit REPLY under a comment to answer a particular post.

     

    • Mhie 3:36 pm on July 9, 2012 Permalink | Reply

      From: http://hitechtabai.wordpress.com/2012/07/09/4492/
      ” i was able to succesfully execute rarepair.exe. thank you but there still a problem.. i cant browse to any website.. it only says that the server is not found.. i try to test it to other netbuk and it works for them but when it comes to my netbuk, it wont… HELp me pls,………”

      Like

      • juntariman 3:39 pm on July 9, 2012 Permalink | Reply

        Thanks Mhie. Since your Telephony services in your system has been started, then your laptop is supposedly works with the 3G modem. Just want to clarify, did you reboot twice while executing the rarepair tool?

        Like

        • shelleymaemartos 3:50 pm on July 9, 2012 Permalink | Reply

          yes.. suxesful po tlga ung pg-boot ko po… atually ok tlga lahat dati sir…. last browsing ko po is thursday nang gabi… then pka friday until now wala pa rin…

          Like

          • juntariman 3:52 pm on July 9, 2012 Permalink | Reply

            You mean, you were able to browse after executing the rarepair tool? Then, on Friday biglang nawala ang internet connection?

            Like

            • Mhie 6:39 am on July 10, 2012 Permalink | Reply

              hi sir! ganito po nangyari.. when i was bowsing last thursday with my tatoo, ok pa po xa… wala pa nung na-aply na rarepair kasi ok pa yung connection ko then the day after that ayaw nang kumonekt sa tattoo ko error 702daw pero when i try it to other laptop ok nman. mka-kunek… so meaning, sa akin lng xa may-problema…. so nag-research ako then i found out ur blog so tried to use the one u recomend rarepair.exe… i follow the instruction then 2 boots wer suxesful.. i used my tattoo ulit after that. kumonek na xa.. then the next thing i know my problem na nmn.. un ung ayaw niyang mg-browse eventhough my net connection.. palaging server not found sa netbuk ko.. then i test it to other laptop ung tattoo ko wlang problem sa knila… is it posible na there is sumthing wrong with my internet connection properties??

              Like

              • juntariman 6:44 am on July 10, 2012 Permalink | Reply

                That’s the next thing we’re trying to find out. Baka configuration lang sa internet connection properties. Try my advise below–yong i-try mo yong laptop mo to connect in a Wi-Fi or in a LAN connection using a cable. That we will know if maka-connect ka or maka-browse using other internet connections.

                Like

                • Mhie 7:00 am on July 10, 2012 Permalink | Reply

                  i tried already the wifi connection and still dont browse but connected.. i cant kunek p po sa lan coz wla po kmi lan d2..

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                  • juntariman 7:12 am on July 10, 2012 Permalink | Reply

                    It’s not a big problem. Have your laptop checked by anyone who is familiar with the internet properties configuration. At least you already solved the error 702 by using rarepair.exe , It’s just a matter of ticking some buttons or you haven’t set the DNS in your properties.
                    You can call Globe 211 for assistance regarding the configuration.

                    Like

      • juntariman 4:11 pm on July 9, 2012 Permalink | Reply

        We’re going to conduct series of test for your laptop. Based on your account, these are the conditions on your system:
        1- The telephony services is running
        2- The Tattoo 3G modem works and connects to the internet when used on other laptops
        3- You have enough signal on your Tattoo and has enough load credit to surf
        4- You have executed properly the rarepair tool but you’re not connecting since Friday.

        These are the initial steps,i suggest you have to undergo:
        1- Try for the second time run the rarepair.exe tool since you were off since Friday and you had the Tattoo working well after the execution.
        2- If still you can’t connect to the internet, try bring your laptop to a Wi-Fi zone or anywhere that has a Wi-Fi signal and try connecting it. You can also try connecting your laptop to a LAN using the LAN cable.
        3- Give me feedback after step1 and step2.

        Like

    • Ben Tan 12:26 am on July 6, 2012 Permalink | Reply

      Good day, Sir Jun. I just want to know if there is a way to speed up or optimize Smartbro 999 internet connection. You see, it’s really, really slow despite of it being advertized to reach up to 1 Mb/s.Even just to enable it to play videos with a duration of 1 hour, maybe a little more? Thanks.

      Like

      • juntariman 12:32 am on July 6, 2012 Permalink | Reply

        The only way possible is to tweak the connection speed at the side of Smart but it can only be done by the technicians of Smart. That’s remote since you are limited by your subscription.

        Like

        • Ben Tan 12:40 am on July 6, 2012 Permalink | Reply

          How about tweaking Windows Registry (Windows 7 Ultimate x64)? Is it possible?

          Like

          • juntariman 12:43 am on July 6, 2012 Permalink | Reply

            The internet speed is dependent on the system of your provider not on your computer, You can optimize your system to ensure the full benefits of the internet connection but still you are only up to what is being set by the provider.

            Like

            • Ben Tan 12:48 am on July 6, 2012 Permalink | Reply

              Do you have tips regarding the optimization of my system? If you do, please be generous enough as to share it with me.

              Like

              • juntariman 12:55 am on July 6, 2012 Permalink | Reply

                • Ben Tan 2:02 am on July 6, 2012 Permalink | Reply

                  I tried your tip on “reducing Windows Update…” but when i click on Network no Qos appears. The Group Policy window itself looked different from the screen shots in your blog. I guess it’s because we’re using 2 different OSes.

                  Like

                  • juntariman 2:08 am on July 6, 2012 Permalink | Reply

                    Sorry, that’s Windows XP. I think you’re using Windows 7. It’s not that big in difference. Just check the Group Policy for similar functionality.

                    Like

                    • Ben Tan 2:09 am on July 6, 2012 Permalink | Reply

                      OK. But I’m a noobie, you know.

                      Like

                      • juntariman 2:13 am on July 6, 2012 Permalink

                        Thanks for this info. I’ll update that post or have a new one for Windows 7.

                        Like

                      • Ben Tan 2:18 am on July 6, 2012 Permalink

                        Again, thank you so much for your help. I hope I was not taking too much of your time.I’ll just keep reading your blog.btan.

                        Like

              • Ben Tan 1:00 am on July 6, 2012 Permalink | Reply

                Another thing Sir Jun, I read that ISPs throttle down the speed just when you needed it(steaming video/audio).That is hacking, and they hacked their subscribers. Totally unfair.

                Like

                • juntariman 1:04 am on July 6, 2012 Permalink | Reply

                  I haven’t heard that. What i know of is the ISP’s implementation of bandwidth cap every month which we agreed when we signed up with them. Once they implemented the cap, our surfing ability shall be reduced.

                  Like

                  • Ben Tan 1:27 am on July 6, 2012 Permalink | Reply

                    Thank you so much for the tip.By the way, sorry for the typo(i mean ‘streaming’)

                    Like

                  • Ben Tan 3:25 am on July 6, 2012 Permalink | Reply

                    I think the service offered is unlimited surfing. Supposed to be no bandwidth capping as long as you pay the monthly bill. After all, they just limit you to 1 Mb/s internet speed as advertized by them. What is being implemented really is ‘Business as Usual’. Simply put, it’s not good for business at all. Not even to their own business.

                    Like

  • Jun Tariman 2:38 pm on June 16, 2012 Permalink | Reply  

    CELLPHONES 

    Please post here questions and assistance needed related to mobile phones including smart phones. Hit REPLY (upper right) to start a topic or hit REPLY under a comment to answer a particular post.

     

    • ces 7:33 am on May 2, 2013 Permalink | Reply

      how can i use my cherry mobile burst?even dont have wifi..i cant connect intrnet..so sayang !! i buy but i cant use nmn 4 facebook ..youtube..and google..so please help me..

      Like

      • Jun Tariman 7:48 am on May 2, 2013 Permalink | Reply

        It’s Wi-Fi capable. Maybe you just don’t know how to use it.

        Like

        • ces 2:37 am on May 19, 2013 Permalink | Reply

          i min caNT CONNECT NETWORK connction via load so how?

          Like

          • Jun Tariman 11:56 pm on May 19, 2013 Permalink | Reply

            So, you mean 3G connection. Just turn on the DATA CONNECTION button in the Pull Down Menu of your home screen. Be sure to set first what SIM card you want to use for data connection. You can do this by going to SETTING. Look for MORE under Wireless & Networks… Then select MOBILE NETWORKS… 3G SERVICE then ENABLE 3G… Choose what SIM you want to use to connect to the internet. Back to the previous page then set the NETWORK MODE to AUTO MODE to be sure your phone is always connected to either GSM (Edge) or WCDMA(3G). If you want to have a steady fast connection you can choose WCDMA but in areas where there are no 3G signal, yu won’t be receiving any signal.
            I hope this will help…

            Like

    • jmchu 6:20 pm on January 5, 2013 Permalink | Reply

      hi po, i have samsung e590. problema po ay limited services sya kahit anung sim ang gamitin, sayng naman po kung hindi magagamit. tnx po

      Like

    • Kaye 4:00 am on December 20, 2012 Permalink | Reply

      Got any suggestion for a good group Android game during this festive season? Pinoy Henyo games and stuff?

      Like

  • Jun Tariman 2:37 pm on June 16, 2012 Permalink | Reply  

    COMPUTERS (DeskTop) 

    Please post here questions and assistance needed related to office and home desktop computers. Hit REPLY (upper right) to start a topic or hit REPLY under a comment to answer a particular post.

     

    • dran 8:28 am on November 13, 2012 Permalink | Reply

      Sir Juntar kumusta, I had a encountered problems with my pc sir, it will suddenly reboot man gud after using it in a few minutes, mostly 25-40 mins. ma off cya then sometimes it suddenly reboot. Unsay daot sa ako pc sir? hasol man gud kay mawala ako gipangbuhat ilabi na those wala ma save. Please help.

      Like

      • Jun Tariman 8:34 am on November 13, 2012 Permalink | Reply

        Check the processor if it still stuck to the heat sink… basin nag-overheat na.

        Like

      • Dominicus 7:53 am on November 18, 2012 Permalink | Reply

        sometimes it is a memory issue or the what we called random access memory… available solution is to clean the interface connection with eraser… better not use the abrasive kind but first you have to turn off your pc and take out the r.a.m. module… other possible reason is the doing of malwares or viruses … available solution for this to use system restore or worst have your system be re-installed… i hope this help and sori for being epal….

        Like

    • ram 12:22 am on August 5, 2012 Permalink | Reply

      Good day! sir jun, i want upgrade my pc videocard , unsa man nga mga information akng dapat mahibaw-an? tanx sir.

      Like

      • Jun Tariman 4:19 am on August 5, 2012 Permalink | Reply

        Check the following:
        1- Be sure your PC has an available PCI express slots where your new video card shall be inserted.
        2- Check how much is power wattage of your power supply some video cards require more than 350 watts of power supply.

        You may ask the advice from the computer shop dealer when you buy the video card. But take note of the details above before going to the store.

        Like

    • noe-song 9:57 am on July 20, 2012 Permalink | Reply

      Good day, sir i got a problem with my usb it cant opened but my computer can still detected it. It says “the disk in drive E is not formatted”. Unsaon man ni nako sir? dili nako i format kay mawala akong mga files importante man gud kaau. Naa bay paagi sir nga maau ako USB or marecover man lang ako mga files without formatting? please help 😦

      Like

      • Jun Tariman 4:22 am on August 5, 2012 Permalink | Reply

        Recover first the important files in your USB flash drive then reformat the USB. You can use RECUVA software to recover the files. Download RECUVA to your PC. Just search for the download sites.

        Like

  • Jun Tariman 2:36 pm on June 16, 2012 Permalink | Reply  

    LAPTOP 

    Please post here questions and assistance needed related to laptop, notebook and netbooks. Hit REPLY (upper right) to start a topic or hit REPLY under a comment to answer a particular post.

     

    • Ben Tan 12:15 pm on July 11, 2012 Permalink | Reply

      is it also OK with you to post a tutorial on how to create a System Image of W7 Ultimate & how to use it as a means to reinstall the OS & everything in it? if it can be done that way, is there a need or requirement to activate/reactivate the OS? i hope you are OK with it & make it a super easy tutorial to follow especially for us noobies. i’m sure there are a lot of people out there who will appreciate it as much as i do. thanks.

      Like

      • Dominicus 8:06 am on November 18, 2012 Permalink | Reply

        given your system is in healthy state,…. you can back up and restore your system on the different partition on your hardisk… just click the (1)windows orb at the lower left side of your desktop, then (2)click all programs, find the folder that says(3) maintenance then (4)choose back up and restore… if you want to re-install the whole system then repeat steps 1 to 3 for step 4 choose create a system repair disc you might need 2 to 3 blank dvds for this procedure…. this might help the next time you buy a new desktop or laptop….

        Like

    • juntariman 5:56 am on July 11, 2012 Permalink | Reply

      I think it was not recognized since that key was already used.

      Like

    • Ben Tan 5:22 am on July 11, 2012 Permalink | Reply

      Sir Jun i tried using 2 apps that can show the OS product key & both apps give 1 same product key, so i was kind of happy. the problem is when i verified the result by typing it in in the input field that says ‘change prodct key’ the OS did not recognize it. i have no idea what is going. where then did those 2 apps get that product key? what if i reinstall my OS, would it make a difference? any idea what the issue is all about?

      Like

  • Jun Tariman 2:35 pm on June 16, 2012 Permalink | Reply  

    TABLETS 

    Please post here questions and assistance needed related to iPad, Galaxy Tab, and other brands of tablet. Hit REPLY (upper right) to start a topic or hit REPLY under a comment to answer a particular post.

     

  • Jun Tariman 2:34 pm on June 16, 2012 Permalink | Reply  

    HOME APPLIANCES 

    Please post here questions and assistance needed related to home appliances like refrigerator, aircon-units, etc. Hit REPLY (upper right) to start a topic or hit REPLY under a comment to answer a particular post.

     

    • Charlie 10:02 am on July 15, 2012 Permalink | Reply

      Sir Jun, good day! I’m Charlie of Banilad. I have a dream satellite TV that is always connected to my home theater amp going to my TV set. My question is, is it safe for my home theater setup when I’m using it in watching movie thru my (Popcorn Hour) media player even if there’s lightning outside? Is it safe for me already if I just disconnect the satellite TV connection from my HT and continue watching the movie? TIA.

      Like

      • juntariman 11:16 am on July 15, 2012 Permalink | Reply

        The latter is better. Disconnect the connection from the satellite receiver to avoid damaging your Home Theater just in case there’s lightning.

        Like

        • Charlie 3:22 pm on July 15, 2012 Permalink | Reply

          Okey, thanks for the reply sir…

          Like

  • Jun Tariman 2:32 pm on June 16, 2012 Permalink | Reply  

    OFFICE MACHINES 

    Please post here questions and assistance needed related to office machines and equipment. Hit REPLY (upper right) to start a topic or hit REPLY under a comment to answer a particular post.

     

  • Jun Tariman 2:31 pm on June 16, 2012 Permalink | Reply  

    DIGITAL AUTOMOTIVE 

    Please post here questions and assistance needed related to automobiles and digital automotive. Hit REPLY (upper right) to start a topic or hit REPLY under a comment to answer a particular post.

     

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